FAQ

Where are you located? Do you ship?

AliCakes is a home bakery in Mcalester that operates under the Oklahoma Cottage Food Law. I currently cannot ship due to the Cottage Food Law, but will be able to later in 2020.

Do you deliver?

I am located in McAlester, but can deliver in Oklahoma for a fee. I usually do pickups, but I can deliver at your home or business between 9-5 if requested. I do not deliver to schools.

What do you offer?

I offer decorated sugar cookies, dark chocolate sea salt cookies, cakes, cupcakes, and cake pops for all events! See the Flavors tab! Don’t see a flavor that you’d like? Let me know and I can add it! I can also make paper decorations for cake, cupcake, or cake pop toppers!

How far in advance should I order?

It’s never too soon to order! I appreciate two weeks notice so I have plenty of time to order supplies, but I can sometimes accommodate last minute orders. Orders placed within 7 days of the pickup date will be charged a 25% rush fee, if the date is available. I typically book up 4-6 weeks in advance. I require 4-6 weeks in advance for wedding cakes. You can find available dates on the Order Request tab.

How do I place an order?

Please see the Order Request tab to place an order.

How do I pay for my order? Is a deposit required?

A $20 nonrefundable deposit, that will be applied to your order, is required to book. After you place an order request, I will send a custom quote. Once the quote is finalized, I will send an invoice. The deposit must be paid for your order to be placed on my calendar. The deposit is nonrefundable, but you may change the date with at least two weeks notice if needed, depending on availability. Large orders (over $200) require a 50% deposit. The remaining amount is due 2 weeks before pickup. All designs will be finalized before invoice is sent. After the deposit is paid, no changes to design or flavor will be accepted.

How are your sweets packaged?

Cookies are individually heat sealed for freshness unless otherwise requested. They will stay fresh for at least 2 weeks. Cookies come in a box with paper shred and a bow to match the theme. Take a look at the Pricing Tab to view a few different options of cookie packaging! Cakes, cupcakes, and cake pops are best eaten within a few days.